When someone leaves a bad review or a negative comment on your business’s social media page or other online assets (GMB for example), you need to do whatever it takes to solve the issue. Even in person via a phone call or a meeting if it  really...

Distributing the risk in your business is crucial.  While I can totally get the convenience of working with a few big clients, I’ve learnt (almost the hard way) that it’s too risky.  One of the reasons Quantum is still up and running in spite of...

If you’re not sure how to lay out your company’s social media plan throughout the month content wise, you’re not alone.  The “sell sell sell” approach is a common practice but when it doesn’t work (at least not for long), companies give up....

How big is the size of the graphic designer’s screen in your company? (Google is telling me 27’’ to 32’’?) And how is this size compared to the screen where most users consume content - including yours most probably? (ie mobile) Too many...

I see many people are wondering about this - so allow me to spoil this for you 😊 In January 2015, when Corona was just a beer and before Zoom became a household name, we founded our company and decided to work in a hybrid model: work from home...

So, we use Google Data Studio to create all our reports.  Until a few months ago, we’d go on datastudio.google.com, choose the relevant report, right click and then open it in a new tab.  Why a new tab? Because we work on around 60 reports at the...

It sounds obvious but it’s always a good reminder because so many of us (including me) forget -  When you talk to potential clients - whether you’re in B2B or B2C, keep in mind that to convince them, you need to talk about their pains.  We tend to...

One of the best things about online marketing is the ability to *easily* test. Whether it’s specific concepts, designs, wording or choice of photos; basically any part of what makes your content can be compared using several versions to see what...

So many thoughts wrapped up in this one! 🎉 Earlier this month I had the pleasure of being interviewed to the Reptrafor podcast, where we discussed so many things, among them:  What is the difference between digital marketing and online...

Wanna talk about hustle in business?  Imagine an entrepreneur who:  >> Sold fax machines for 7 years door to door; >> Couldn’t afford to pay a lawyer to write the patent she needed, so she bought a book, wrote most of it herself and...

It’s not so easy to put into words your USPs (unique selling points), especially when you start out.  In the best-case scenario, you know what differentiates you but don’t know how to “translate” it to the written word, in the worst case...

Here’s part #2 from "Social Media & Contextual Insights", about the challenges businesses face within the context of social media. "The most basic thing, and that’s my personal opinion, is that businesses miss out if they don’t invest in their...

Yesterday I participated in a panel with some amazing speakers: Oliver, Xavier and Jason, moderated by the wonderful Zulaika. The subject was Social Media and Contextual Insights and was organized by the initiative "Inspire Tech4Good" and YAEP...

In the last few months we’ve been running recruitment ads for different positions.  One sent an email writing (twice!) he’s applying for the “copyrighter” job we posted (for a copywriter position). Second said she’s applying for the design job at...

I was making coffee in the kitchen of Cyhawk, where I just started working back in 2009 while one of the great people there was asking how I am doing in my first days as an Online Media Buyer. Well, I guess I said I’m doing great but honestly I was...

Responding to users (also known as... people 😊) fast via online channels shouldn’t be any less important than taking their call immediately or making sure you have a staff member to assist them when they visit your showroom/store/office.  If a...

Management of a social media business page includes 6 aspects: strategy & planning, copywriting, design/video, paid ads, community management and analysis & reporting.  The issue is most businesses and even marketers are only good (I...

I can’t count how many times this is happening:  A business launches or relaunches their new website or celebrates some sort of a milestone.  The teams get excited creating or updating their accounts all over social media and other online...

So many platforms your business “should be” on: Search: Google, Bing, someone said Baidu? Display: GDN, ad networks... Social: Twitter, LinkedIn, Instagram, Facebook, TikTok, Pinterest… did I hear Clubhouse? Email and then some: video (mmm YouTube...

Many marketers/business owners are mistaken to feel that one* online marketing platform is saturated too fast and that there’s nothing else to explore for their business. But there’s so much opportunity to take on existing platforms that most...

Ego-related behaviour is very common however SO redundant in people, IMHO. The inability to accept feedback*, learn and grow from it, the lack of capacity to listen and take it from others who have been through similar experiences, the thought that...

Last week I interviewed someone and one of my last questions was about availability for the job.  The person answered “according to my contract I need to give one month notice…” and then hesitantly added, in a lower voice - “but because of the...

Grit, stamina, determination, resilience... are some of the most repeated words that we say and hear in regards to achieving.  I think we are missing one word which might be of top importance: Discipline.  And in specific - self-discipline.  To...

In a very competitive world, where for each niche you can find hundreds* of suppliers, both around you and online, offering thoughtful service that upgrades the experience makes a whole lot of difference.  The other day I was listening to Kara...

Yesterday a beloved friend shared with me that her 66 years old dad has left the world due to Covid. I was working on my laptop with one of my colleagues when I got the message and I was so taken by her words that my eyes immediately filled up with...

One of the practices that helps me get many things done in a given day* is actually simple: I actively kill distractions. WhatsApp groups? Huge distraction – by far the majority of them are on mute. Social media? Don’t get me started! I usually...

Work-life balance is such a weird choice of words. We spend so many hours working – most of the weekdays and for many on weekends/holidays as well. How could it be that only on the other side of all these hours there’s life? Yes, maybe our job...

Social media has made it far easier for each of us to see how everyone else is better than us. Especially on LinkedIn – we just seem to be falling behind the rest: the best selling authors, keynote speakers, 3x entrepreneurs,...

If you’re trying to sell something – this one’s for you. I think one main blindspot in sales conversations is that the sales person is trying to sell the product/service vs. sell the product/service to the listener. Don’t tell me how great, fast,...

We all have goals, targets, stuff that we want to do and accomplish. They could be small goals*: test your idea for this website (and put it live), do this business collaboration, start using this complicated tool that you know will save you time…...

Anyone that has ever started (or starting right now) a business knows the feeling – everything is structureless, you feel you’re scattered and can’t understand how everyone else manages to do it, well, everyone – but you. OMG the endless list of...

I work with businesses, that’s a given when you’re a B2B company. Last week I conducted a 2nd edition to one of my group trainings, the demand was high and I had to close the registration (I limit the seats) the week before and reject more than 10...

We are currently a team of 11 people that includes 4 graphic designers, 5 community and campaign managers, 2 production coordinators, 1 web developer, 3 copywriters and 2 managers. Wait, that’s 17 or 11? That’s not me failing to do basic...

In the first 2 years or so of Quantum, every business owner or manager I met I was trying to convince so hard about why online marketing is important for his/her business. I’m not referring to “why my company” in specific, I mean the whole concept...

On a scale of 1 to 10, how annoyed would you be if someone would ask you to work for free? I assume 11? Maybe 13? For me it’s 17. So why when companies ask advertising agencies to pitch – they don’t see how morally wrong that is? I’m not talking...

I listen to audiobooks quite regularly and I noticed that when the author is reading the book I pay much more attention. I frequently ask myself why so many authors don’t create their own audiobooks, in their own voice? It’s only them who will know...

Quantum was founded in 2015 and since then yours truly have generated and followed up on all the invoices. We’re talking about a few thousands of them. For small and medium businesses getting paid when the job is done is crucial for their on-going...