They don’t care

Written by Chen Hindi

On April 29, 2024

A customer’s experience with your business goes far beyond just interacting with your sales team or using your product. 

It’s about the entire journey—from the first moment they learn about you all the way to after-sales support. 

Some businesses, perhaps too many, tend to focus too much on one part of this journey, missing out on the full picture of what the customer experience actually means.

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